Why Customers Choose to Work with Us

Chapter 7

We’ve implemented solutions for hundreds of companies on more than 100 million devices doing billions of scans, all with continuous support and maintenance.

Scandit solutions are inherently robust and reliable.  We are trusted by Post, Parcel and Express businesses from across the globe to take cost and time out of end-to-end delivery processes.

  1. Ease of Integration
  2. Top Performance
  3. Business Results
  4. Enterprise-Level Support

1. Ease of Integration

Our patented technology can be integrated into any IT environment and is designed for enterprise-grade use in large implementations.

The software is easy to add to native mobile apps or web apps, with or without the need for integration, and works on a variety of operating systems, frameworks and third-party systems. Developers tell us how simple it is to work with our SDKs (software development kits).

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2. Top Performance

Scandit scanning is fast and accurate – with the unmatched ability to scan in bad light, at any angle and with damaged labels.

Clients regularly select Scandit after completing their own due diligence testing of scanning software options, and reviews from end-users are fantastic. A few figures to illustrate the point:

A few figures to illustrate the point:

Scandit runs on over 20,000 different device models

100% scanning accuracy (in a test of 1,000 scans carried out by a robot)

#1 recommended barcode scanning solution by GS1 (barcode industry body)

Watch this video for more details:


3. Business Results

Our technology delivers significant operational efficiencies and cost savings, increased employee satisfaction and customer service.

One reason for our market-leading position is our commitment to technological innovation, which drives constant development of new products.

Our customers tell us they enjoy this innovation partnership, which helps future-proof their own organizations.

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4. Enterprise-Level Support

We offer specialist technical, solution and best practice support during the design and implementation phases, and a range of support and analytics options during live service.

We work closely with clients to introduce the scanning software safely and securely into existing infrastructure with minimal disruption and without the need for a hefty investment in new technology or training.

Post-live, there’s a choice of support options and analytics accessed through a dashboard, and customer success managers ensure the successful delivery of projects.

Pre-Sales Support:

  • Design, evaluation and implementation
  • Industry expertise, best practice guidance
  • Device performance benchmarking
  • Customized demo apps
  • Developer documentation
  • Technical support

Post-Sales Live Support:

  • Technical support
  • Post go-live optimizations
  • Customer dashboard
  • Agile software updates